How to Fix HP Printer Cartridge Issues? | 123.hp.com/dj

HP Printer cartridge issue

Make use of the following remedies in case you face any HP printer cartridge issue.

Reseating a cartridge

  • Turn on the printer and open the cartridge access door
  • Remove the cartridges one after the other
  • Make sure that the copper contacts do not come in contact with any rough surface
  • Reinstall the cartridges
  • Close the cartridge access door
  • Make a test print to check the printer’s functioning

Cleaning the cartridge and carriage


· Never use tap water to clean your printer’s exterior or interior parts.
· Use either bottled water or distilled water.
· Unplug the printer before cleaning with water.
· Make use of a lint free cloth or a cotton swab. 
· Use them to clean the copper contacts on the cartridge.
· Wait till it is dry before reinstalling the cartridges.
· Insert the cartridges in their respective slots.
· Close the cartridge access door and do a test print. 

Replacing the cartridges

· Always buy genuine HP cartridges from HP SureSupply.
· Select your country and region of residence .
· Order your replacement cartridges online and choose a payment method.
· You can also buy these from genuine third-party retailers.
· After receiving the cartridge, check for its compatibility.
· Remove all packing materials such as tapes and clips.
· Switch on the printer and open the cartridge access door.
· Wait till the existing cartridges come to the center.
· Remove the old cartridges and discard them safely.
· Place the new cartridges with the copper side facing away from you.
· The tricolor cartridge should be placed on the left.
· The black cartridge should be placed on the right.
· Insert it and wait till you get a clicking sound.
Close the cartridge access door and take a test print to check the working of these replacements.

For more troubleshooting tips of HP Printer Cartridge Issue try my blogs at HP Printer Problems the toll-free number +1-855-716-3550.


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